WORLD-CLASS MANUFACTURING AND FULFILLMENT SERVICES

World Product Solutions delivers innovative turnkey capabilities for health and beauty retailers including custom product formulation, label and packaging design, and reliable order fulfillment.

EWorld Fulfillment

Fast, Flexible, and Scalable Fulfillment

iShip Solutions

Fulfillment Services for Stock Skincare and Supplement Products

Evora Worldwide

Custom Product Development from Concept to Shelf

We Bring Your Ideas to Life and Products to the World

Learn more about how World Product Solutions can help create your private label brand or fulfill your products to your customers and partners.

About Us

What We Do

Manufacturing

Stock products and custom formulations manufactured to the highest industry standards

Fulfillment

Diversified fulfillment services for select industries with inventory control and management

Turnkey Services

Custom packaging and design capabilities to maximize visibility and consumer engagement

Small-Batch Manufacturing. Fulfillment Simplified.

World Product Solutions offers innovative turnkey solutions for health and beauty retailers through our world-class product formulation and manufacturing. In addition, we provide fulfillment services for both our manufacturing customers and also diversified fulfillment services for select industries.

With an in-depth experience developing and bringing to market a wide range of personal care products, we provide everything necessary to help you bring your ideas to life—from custom formulation and creative branding to kitting to private labeling and contract manufacturing, and timely distribution.

Contact Us



2260 118th Ave N., St. Petersburg, FL 33716



(877) 516-2200



info@worldproductsolutions.com

Client Relationship Coordinator – Roles and Responsibilities

As the Client Relationship Coordinator, you will act as the liaison between the clients and our eCommerce fulfillment center. This role works in a fast-paced environment, partnering internally and externally, creating and implementing procedures, and driving success.

Role and Responsibilities:

Answering inbound calls/emails from clients
Importing or manually entering client orders
Processing order change and cancellation requests
Assisting clients through problem-solving process
Managing all communication regarding cycle counts, lot tracking, return labels, inventory reports, and freight quote requests
Filing and interpreting shipping claims
Performing administrative tasks as needed - scanning, filing, scheduling appointments, etc.
Ensuring client satisfaction and providing professional customer support
Communicating and coordinating with colleagues as necessary
Maintaining a positive, empathetic and professional attitude toward customers and employees.

Qualifications and Education Requirements

EDUCATION: High School Degree or equivalent

PREFERRED EXPERIENCE: 1-3 years Customer Service Help Desk

PREFERRED SKILLS:

Possess Values: Teamwork, respect, Character, Communication, Accountability, Community, A Will to Win.
Strong Customer Service Skills
Self-Starter
Proven experience as a client coordinator or other customer service role.
Keen attention to detail, memory of patterns, and interest in problem-solving
Experience with Warehouse Management Systems (3PL preferred).
Strong computer skills.

Job Type: Full-time

Salary: $15.00 /hour

Location: Saint Petersburg, FL (Preferred)

Benefits offered:

Paid time off
Health insurance
Dental insurance
Healthcare spending or reimbursement accounts such as HSAs or FSAs

World Product Solutions offers innovative turnkey solutions for health and beauty retailers through our world-class product formulation and manufacturing. In addition, we provide fulfillment services for both our manufacturing customers and diversified fulfillment services for select industries. With an in-depth experience developing and bringing to market a wide range of personal care products, we provide everything necessary to help you bring your ideas to life—from custom formulation and creative branding to kitting to private labeling and contract manufacturing, and timely distribution.

Job Responsibilities include but are not limited to:

Oversee inventory and supply chain management according to company guidelines.

Perform critical inventory tasks to ensure the correct amount of items are in stock.
Maintain updated and accurate records of inventory, including transfers and cycle counts.
Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records.
Develop and implement improvements to existing operational procedures in order to maximize efficiency and cut operations costs.

Respond to sales inquiries and purchase orders; collect and analyze data to determine appropriate order quantities; process orders for shipment.

Review operations schedules and production requirements to ensure timely order fulfillment

Track rates of accuracy, purchase and return as well as defective items to inform quality control decisions.
Prepare, generate, and file financial inventory reports; review reports monthly with management.

Nurture positive relationships with suppliers and provide customer service as needed.

Education:

High School Diploma or GED equivalent

Experience:

One (1) year of Warehousing or Supply Chain
Desired experience using an ERP system in a manufacturing environment.
Experience using MS Excel and MS Word

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off

Schedule:

Day shift

COVID-19 considerations:
All Employees wear proper PPE onsite
Non Contact Temperature Checks at the beginning of each shift.

Education:

High school or equivalent (Preferred)

Work Location:

One location

Typical start time:

Typical end time:

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail

Company's website:

https://worldproductsolutions.com/

Company's Facebook page:

@worldproductsolutions

Benefit Conditions:

Waiting period may apply
Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

Personal protective equipment provided or required
Temperature screenings
Sanitizing, disinfecting, or cleaning procedures in place

World Product Solutions offers innovative turnkey solutions for health and beauty retailers through our world-class product formulation and manufacturing. In addition, we provide fulfillment services for both our manufacturing customers and diversified fulfillment services for select industries. With an in-depth experience developing and bringing to market a wide range of personal care products, we provide everything necessary to help you bring your ideas to life—from custom formulation and creative branding to kitting to private labeling and contract manufacturing, and timely distribution.

Job Responsibilities include but are not limited to:

Compile and record production data from job tickets, product specifications, and individual production sheets.
Print and distribute job tickets to the production supervisor
Follow prescribed recording procedures and utilize different word processing techniques.
Calculates factors such as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates using a computer, calculator, and/or spreadsheets.
Accurately enter daily production data into the SYSPRO ERP system
Regularly audit the accuracy of job ticket entries using Syspro generated reports
Generate the Pallet Packing list documents as needed
Generate production reports based on Syspro data compiled, tabulated, and computed
Chart production results using chart or graph tools based on data accumulated in Syspro

Experience:

One (1) year of successful working experience in a similar position
Desired experience using an ERP system in a manufacturing environment.
Experience using MS Excel and MS Word

Requirements:

Must be able to function in an office setting: answering the phone, use office equipment, etc.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift
Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

Manufacturing: 2 years (Preferred)
Data entry: 2 years (Preferred)

Work Location:

One location

Typical start time:

Typical end time:

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
Detail-oriented -- would rather focus on the details of work than the bigger picture
Innovative -- prefers working in unconventional ways or on tasks that require creativity

Company's website:

https://worldproductsolutions.com/

Company's Facebook page:

@worldproductsolutions

Benefit Conditions:

Waiting period may apply
Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

Personal protective equipment provided or required
Temperature screenings
Sanitizing, disinfecting, or cleaning procedures in place

World Product Solutions offers innovative turnkey solutions for health and beauty retailers through our world-class product formulation and manufacturing. In addition, we provide fulfillment services for both our manufacturing customers and diversified fulfillment services for select industries. With in-depth experience developing and bringing to market a wide range of personal care products, we provide everything necessary to help you bring your ideas to life—from custom formulation and creative branding to kitting to private labeling and contract manufacturing, and timely distribution.

Job Responsibilities: (include but are not limited to)

Provides customer service in a timely manner via several means which include email, face to face interaction, telephone and live chat.
Acts as a liaison between customers and management in order to enhance the overall customer experience.
Analyzes complaints from customers and provides adequate resolutions.
Tracks proposed resolutions and follows up with customers in a timely fashion
Prepares documents and reports for future reference.
Develops and maintains vast knowledge of the products and services being offered.
Conduct surveys regarding products, services and customer service experiences.
Communicates customer feedback to various teams—including technical and marketing departments—in order to improve the overall customer experience.

Education:

High School Diploma or GED equivalent
Associates Degree preferred

Experience:

1-3 years customer service experience
Experience working in a manufacturing or fulfillment setting
6 months experience in sales.

Requirements:

Basic computer skills: Ability to learn software quickly
Critical Thinking
Effective communicator with clients, customers, and internal partners.
Ability to work independently and exhibit self-motivation

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off

Schedule:

Day shift

Work Location:

One location

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Innovative -- prefers working in unconventional ways or on tasks that require creativity

Company's website:

https://worldproductsolutions.com/

Company's Facebook page:

@worldproductsolutions

Benefit Conditions:

Waiting period may apply
Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

Personal protective equipment provided or required
Temperature screenings
Sanitizing, disinfecting, or cleaning procedures in place

Job Responsibilities: include but not limited to

Day-to-day management of people, equipment and materials to achieve production objectives
Ensure efficient collaboration and co-ordination between relevant departments including planning, quality assurance, quality control, account management, and sales.
Analyze and evaluate production rates and quality standards to manage production effectively & efficiently, ensures departments are accurately completing KPI boards in a timely manner
Oversee assignment of employees/teams, ensure clear understanding of expectations in quality and productivity.
Provide feedback in the form of counseling and recognition for positive performance and development opportunities.
Identifies future staffing/equipment needs based on production schedule and forecast to cover production needs in balance with overall price per piece rates.
Assures training of all production personnel had been competed prior to performance of a task and adherence to standard operating procedures. Develops and maintains skill matrix.
Ensure complete compliance to cGMP’s, 5s and safety process
Oversees weekly production logs and reports as necessary identifying/executing appropriate countermeasures for unfavorable trends
Is responsible for time/attendance approval and reporting.
Is responsible for continuous, semiannual, and year end performance reviews.
Participates in daily production focused meetings to include the SQDC and daily production meeting
Authors and reviews technical documents inclusive of standard operating procedures, quality investigations, and rework documents.
Leads by example in areas of quality, productivity, housekeeping and attendance.

Education:

High School Diploma or GED equivalent
- Associate Degree preferred

Experience:

Production or manufacturing supervision with experience in processes and techniques
Health/Safety standards and cGMP compliance
Knowledge of industry machines and tools
Experience in lean manufacturing and continuous improvement disciplines

Requirements:

Process improvement techniques and problem solving
Attention to detail and organization skills
Strong communication skills
Conflict resolutions skills
Knowledge of basic Microsoft software platform, Experience in ERP/MRP systems a plus
Able to adapt in a team environment and individual assignments within a diverse workforce population

Salary:

Market

Job Responsibilities:

Builds market position by locating, developing, defining, and closing business relationships.
Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
Tracks individual contributors and their accomplishments.
Locates or proposes potential business deals by contacting potential partners.
Discovers and explores business opportunities.
Screens potential business deals by analyzing market strategies, deal requirements, and financials.
Evaluates options and resolves internal priorities.
Recommends equity investments.
Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations.
Examines risks and potentials for the business opportunities.
Estimates partners’ needs and goals.
Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
Protects organization’s value by keeping information confidential.
Enhances organization’s reputation by accepting ownership for accomplishing new and different requests.
Explores opportunities to add value to job accomplishments.

Education:

Bachelor’s in business administration or related field

Experience:

3 -5 years of sales experience
Experience in Manufacturing or Fulfillment Services
- Preferably in cosmetic, pharmaceutical, or nutraceutical industry
Ability to deliver presentations
Successful track record in B2B sales and negotiation
Experience with CRM software

Requirements:

Proven ability to plan and manage resources
Working experience with sales techniques
Driving company goals to meet sales objectives
Critical Thinking

As the Fulfillment Help Desk, you will act as the liaison between our customer and our growing business. this role works in a fast pace environment partnering internally and externally, creating and implementing procedures, and driving success.

Role and Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers and employees.
Knowing our products inside and out so that you can answer questions.
Import automated or manual order entry
Communicating and coordinating with colleagues as necessary.
Change & Cancel shipping orders
Assist customer through problem-solving process.
File and interpret shipping claims.
Maintain daily performance: admin assistance – scan, file, schedule appointments, etc.
Able to translate: cycle counts, lot tracking, return labels, inventory reports, and freight quote requests.
Ensure customer satisfaction and provide professional customer support.

Qualifications and Education Requirements·

EDUCATION:

High School Degree·

PREVIOUS EXPERIENCE:

1-3 years Customer Service Help Desk

Preferred Skills:

Possess Values: Teamwork, respect, Character, Communication, Accountability, Community, A Will to Win.
Strong Customer Service Skills
Self-Starter
Proven experience as a Help Desk or other customer service role.
Keen attention to detail, memory of patterns, and interest in problem-solving
Experience with Warehouse Management Systems (3PL preferred).
Strong computer skills.

Job Responsibilities: include but not limited to

Cleaning areas specific to the production department.
Performing monitoring task within the GMP area.
Maintain supplies and follow stocking procedures and practices.
Scrubbing and mopping floors.
Performing safety inspections within the GMP area.
Alerting management when conditions are not within requirements.
Following work list and instructions from manager.
Document cleaning activity on daily Logs.

Education:

High School Diploma or GED equivalent

Experience:

Experience in general industry cleaning; FDA environment preferred.

Ability to handle and work around cleaners and sanitizers.
Knowledge of mixing cleaners as required for proper cleaning dilutions.

Understanding of record keeping and documentation skills.

Requirements:

Must have the ability to operate cleaning equipment such as floor scrubbers, vacuums, etc.
Strong attention to detail
Clear communication skills: verbal and written
The ability to work alone without management direction.
Ability to lift 25-50lbs repeatedly in a shift
Must be self-motivating and self-driven with a high sense of pride in one’s work.

Salary:

Market

Job Responsibilities: include but not limited to

Day-to-day management of people, equipment, and materials to achieve production objectives
Ensure efficient collaboration and coordination between relevant departments including quality control, sales, and inventory.
Analyze and evaluate production rates and quality standards to manage production lines effectively & efficiently
Assign employees to specific tasks on the production line, ensures clear understanding of task expectations in quality, and productivity
Provides feedback in the form of counseling and recognition for positive performance and development opportunities.
Identifies future staffing/equipment needs based on production schedule
Able to meet production requirements while maintaining efficiency, performance and ensuring a quality result.
Optimize resource utilization for staff and equipment
Coordinate, set up and follow standard operating procedures
Ensure complete compliance to GMP’s, 5s and safety process
Lead by example in areas of quality, productivity, housekeeping and attendance.

Education:

High School Diploma or GED equivalent
- Associate Degree preferred

Experience:

Production and manufacturing processes and techniques
Health and safety standards and compliance
Business, finance and management principles
Knowledge of industry machines and tools
Manufacturing Experience

Requirements:

Process improvement techniques and problem solving
Attention to detail and organization skills
Strong communication skills
Conflict resolutions skills
Able to adapt in a team environment and individual assignments

Salary:

Market

Job Responsibilities: include but not limited to

Prepare, formulate, and complete blend documents.
Maintain open lines of communication with Account Manager, Purchasing, and R&D to ensure adequate inventory and availability of inventory.
Manage shift work procedures and expedite workflow process through to finished products.
Assign shift personnel duties and examine employee work for quality, product integrity and conformance to standard production, packaging and shipping procedures.
Provide shift personnel with guidance and direction in the completion of blends and the resolutions of any operational issues or obstacles.
Maintain products and supply inventories at appropriate and efficient levels.
Keep Production Manager abreast of any personnel issues or challenges.
Follow up on lab and QA results of blends and finished products.
Maintain all work areas, procedures and equipment in a manner that is in accordance with all laws regulations and company policies pertaining to safety and sanitation.
Ensure correct labeling and storage of finished products
Track and report all shift personnel time and attendance to the production manager
Take appropriate action to resolve and/or notify appropriate personnel of any operational issues, emergencies or equipment failures.
Ensure facility integrity at end of shift and before leaving the premises.

Education:

High School Diploma or GED equivalent.
- Associate in Business Administration or Chemistry preferred

Experience:

1-3 years of supervision experience
3-5 year Blending experience
3-5 years’ experience in manufacturing
- Preferred industries: Cosmetic, Pharmaceutical, Nutraceutical

Requirements:

Strong attention to detail
Clear communication skills: verbal and written
Knowledge of MS Office Suite
Critical thinking skills.
Project management Leadership.

Salary:

Market

WORLD-CLASS MANUFACTURING AND FULFILLMENT SERVICES

EWorld Fulfillment

iShip Solutions

Evora Worldwide

Onoxa

We Bring Your Ideas to Life and Products to the World

What We Do

Manufacturing

Fulfillment

Turnkey Services

Small-Batch Manufacturing. Fulfillment Simplified.

Contact Us

2260 118th Ave N., St. Petersburg, FL 33716

(877) 516-2200

info@worldproductsolutions.com